Process & systems
We develop from scratch to solve difficult problems, especailly the sustainablity problem. The process provides problem solvers with a " fill in the blanks" frameowrk that makes work much more focused and effiecent.
The areas covered:
- work flow
- product flow
- customer satisfaction
- cost effiency
Systematic Evaluation
We review and assess policies, programmes and other operational options. Evaluation services provides qualitative and quantitative evaluation models to support robust decision making for any organisation.
The areas covered:
- Review policies
- Programme evaluation
- Measure preformance
- Monitoring workforce
Our evaluation models enhance and improve quality, these are:
- Lean Thinking
- Logic Model
- Results Based Accountability (RBA)
- Agile model
Quality Assurance
After setting organisational benchmarks to measure quality, cost and value its important to introduce a system that organically has 'checks and balances' inplace.
The areas covered:
- Developing indicators
- Healthcare Audits - Unit Standard 8086
- Customer survey's